COVID-19

Our government agencies and partners have been working hard to serve our neighbors. We have compiled a list of COVID-19 responses and resources on this page, which will be updated on an ongoing basis.

The majority of our staff are working from home at this time; please contact us via email for the fastest response. We are also checking voicemail.

We plan to share email updates on a weekly basis.

Quick phone and text references

  • Text COVID19 to 78015 to receive City text alerts
  • Text TALK to 552020 to access Illinois Call4Calm mental health services
  • Text HELLO to 741741 to access a trained crisis counselor
  • Unemployment insurance benefits: 800-244-5631
  • Food Depository + SNAP or Medical: 773-843-5416
  • United Way COVID-19 Recovery Fund - dial 211
  • Mental Health support: NAMI Chicago Helpline -  833-626-4244
  • Utilities: ComEd – 800-334-7661, Peoples Gas -  866-556-6001
  • Marillac House Homebound Elderly Program for food:  773-584-3265
  • Rush University Health Systems hotline for older adults: 800-747-0202

COVID-19 Vaccine Resources

Visit chicago.gov/COVIDVax for updates on city-wide vaccine efforts. Appointments are available on Zocdoc.com/vaccine to anyone age 16+ living in the City of Chicago. Effective April 23, all City of Chicago-operated sites, including United Center, will accept walk-ins. Appointments are preferred but not required.

Garfield Park Mutual Aid

We are facilitating a hyper-local support network to share resources between neighbors during this time. Volunteers have delivered donated cleaning supplies, groceries, and food from local food pantries. Please consider making a contribution or volunteering support - and please share your needs - through the forms below:

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Housing

The Illinois Eviction Moratorium has been extended through October 3, 2021. Starting August 1, 2021, landlords can file evictions against tenants, but eviction orders will not be enforced until October 3, 2021.

  • If you can't pay your rent due to financial hardship caused by COVID-19, fill out, sign, and give your landlord a declaration to be covered under the moratorium. Visit rentervention.com to create a declaration.
  • If you have not applied for rental assistance, visit www.illinoisrentalassistance.org/providers to apply through and IDHS partner organization.
  • If you're being threatened with eviction, you don't have to leave your home. Seek legal advice immediately by contacting organizations listed on ilaccesstojustice.com/eviction


Additionally, under the COVID 19 Eviction Protection Ordinance, landlords filing evictions due to nonpayment of rent against tenants who have coronavirus-related financial hardships should wait for a seven-day “cooling-off” period in addition to the regular five-day notice period. After the “cooling-off” period, landlords must show the court that they have engaged in good faith efforts to reach a reasonable alternative to eviction, including mediation, payment plans ,or other options before an eviction can proceed.

Residential tenants who have lost income as a direct or indirect result of the COVID-19 pandemic should notify their landlords in writing within five days of receiving an eviction notice in order to further protect themselves from eviction.

For more resources regarding eviction, lockouts, or renters rights, visit our Resources for Renters page or chicago.gov/eviction

Rental Assistance

Please visit our Resources for Renters page for more information about current and upcoming rental assistance programs.

More Housing Resources

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